BreakdownCentral Privacy Policy

1. Information We Collect

• Account information (name, email, password)
• Production data (productions, cast, crew, scenes, resources, call sheets)
• Payment information (processed by Stripe, we do not store card details)
• Usage data (how you use the platform)
• Communications (emails, SMS sent through the platform)

2. How We Use Your Information

• To provide and improve BreakdownCentral services
• To send call sheets and notifications to cast
• To process payments via Stripe
• To send SMS notifications via Twilio
• To deliver emails via SendGrid
• To communicate with you about your account

3. Information Sharing

• We do not sell your personal information
• We share data with: Stripe (payments), Twilio (SMS), SendGrid (email), Supabase (database hosting)
• We may share data when required by law

4. Data Storage and Security

• Data stored securely via Supabase (PostgreSQL)
• Hosted on secure cloud infrastructure
• We use industry-standard encryption
• We retain data as long as your account is active

5. SMS Communications

• SMS sent only with explicit opt-in consent
• Reply STOP to opt out of SMS at any time
• Message and data rates may apply
• SMS used for: audition callbacks, call sheet notifications, production updates

6. Your Rights

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Opt out of marketing communications
• Contact us: support@breakdowncentral.com

7. Cookies

• We use essential cookies for authentication
• No advertising or tracking cookies
• You can disable cookies in your browser

8. Children's Privacy

BreakdownCentral is not intended for users under 18 years of age.

9. Changes to This Policy

• We will notify users of material changes
• Continued use constitutes acceptance

10. Contact Us

• BreakdownCentral
• support@breakdowncentral.com
• breakdowncentral.com